FAQ

Neither. This is an interactive smart kiosk, fully customizable for the client’s needs. One of our kiosk models has a modular body, and a vending module is also available.

Yes, you can. Besides the basic functionalities available on every kiosk, you can select among all available functionalities that are in line with your business needs.

So far, we have developed about 20 different functionalities. The modular design gives us the opportunity to create new functionalities and upgrade the kiosks with new apps and hardware modules. There is no limit to how many functionalities you can choose, but keep in mind that some of them are specialized for certain industries, and some of them need a partnership with nearby stores, restaurants, and other third-party businesses.

The price for our partners is always the same, no matter which and how many functionalities they have chosen.

Various analytics has been implemented in easy2u, regarding the kiosks internal processes and its' customers. All our procedures about customers private data are GDPR compliant.

The PassBy analytics is available to our partners (business owners), and only authorized users can access the analytics. This analytics show the user's behavior passing around the kiosk and is completely anonymous.

This functionality is fully adaptable to user needs. It can be completely free, it can be free for limited time (like on airports), or it can be a commercial service.

easy2u kiosk is fully customizable, and this also applies to supported languages. The interface is translated to the several languages so far, but new translations can be applied and uploaded to the existing kiosks within a few days.

We have developed a module for gift card issuing, and from the technical side, it is possible. But this functionality needs partnership with stores located near the kiosk.

Currency conversion isn’t possible on easy2u kiosk in general, because it is not ATM. However, cryptocurrencies (Bitcoin and Litecoin) can be purchased through the kiosk, so we can say that conversion is possible indirectly.

Our business model is based on the kiosk renting.

You can choose the branding space and branding type most suitable for your business, without any impact on the renting cost.

There are no headphones for kiosks. Instead, speakers are built-in in every kiosk model, and all relevant information is displayed on the screen, so the surrounding noise in crowded public spaces is not a problem.

Gamification is a powerful online marketing technique to encourage user engagement with a product or service. It is a process of integrating game mechanics to motivate participation, engagement, and loyalty. It uses competition, points, achievement, rules of play, status, and self-expression to encourage action through positive feedback. We can create a gamification model on kiosks in accordance with the partner’s needs.

For security reasons, the USB flash drive can’t be connected to the easy2u kiosk. Instead, data can be sent via e-mail, or downloaded from cloud storage or social networks.

We have a module that allows direct purchase of SIM cards, but this option is available only through a partnership with local telecom providers.

The kiosk has implemented 2 MP, 720p camera.

The minimum renting period is one year.

The price for the services is determined by our partners. If a partner chooses not to charge some of the implemented services, they may be free for end-users.
Since easy2u is multifunctional, the price is determined for each function individually. Our recommendation is that the price is always lower than in specialized stores. And registered users will always get an additional discount on prices.

Yes, it is. The kiosk is user-friendly. Every job can be done using the touch screen and with the easy navigation through the on-screen menu.

For security reasons, access to private e-mails is forbidden on kiosks. Instead, users can send documents from their e-mail addresses to the print@easy2u.co, and they will receive unique codes to open and print their documents on easy2u kiosks. Documents are stored in a safe, encrypted private cloud.

No, you can’t. But, if you are a registered user, you can access your social media pages.

Depends on the selected function. Some of them will be done in real time, and for some function's waiting time can be up to a few minutes (for downloading documents, printing on photo papers…)

easy2u is GDPR compliant, and all user’s private data remains private, secure and safe. All documents are stored in the secured and encrypted cloud, and they are available only with valid code, for a period of two weeks after uploading. Also, if the registered user forgets to log out, the system will do it automatically after a few seconds of inactivity.

Both kiosk models offer the same functionalities. The only difference is in their visual design, which are adapted to different industries and different modes of use.